Frequently Asked Questions
These are the most commonly asked questions about our store.
What do you offer?
We offer quality shoes for everyone. Shop new and pre-loved styles.
Do you have physical stores?
Check our Store location page for addresses and opening hours.
How can I contact customer support?
Use the contact form, email us, or WhatsApp. Details are in the footer under Get in touch.
How long does shipping take?
Delivery typically takes 3–5 business days. See our Shipping Policy for details.
What is your return policy?
See our Return & Exchange Policy for eligibility and how to return items.